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The Development of Multidisciplinary Cancer Patient Education·Counseling Questionnaire and Satisfaction Survey
Korean J Clin Pharm 2018;28(2):138-145
Published online June 30, 2018
© 2018 Korean College of Clinical Pharmacy.

Min Jeong Lee1, Min Jung Geum1, Jae Song Kim1, Soo Hyun Kim1, Eun Sun Son1*, Sang Geul Lee2, Su Kyung Song3, and Hye Jin Choi4*

1Department of Pharmacy, Severance Hospital, Yonsei University Health System, Seoul 03722, Republic of Korea
2Department of Nutrition Care, Severance Hospital, Yonsei University Health System, Seoul 03722, Republic of Korea
3Outpatient Clinic, Yonsei Cancer Center, Seoul 03722, Republic of Korea
4Division of Oncology, Department of Internal Medicine, Yonsei University College of Medicine, Seoul 03722, Republic of Korea
Correspondence to: * Hye Jin Choi, Division of Oncology, Department of Internal Medicine, Yonsei University College of Medicine, 50-1, Yonsei-ro, Seodaemun-gu, Seoul 03722, Republic of Korea
Tel: +82-2-2228-8133, Fax: +82-2-393-3652 E-mail: choihj@yuhs.ac
Co-Correspondence to: * Eun Sun Son, Department of Pharmacy, Severance Hospital, Yonsei University Health System, 50-1 Yonsei-ro, Seodaemun-gu, Seoul 03722, Republic of Korea
Tel: +82-10-3763-6784, Fax: +82-2-312-5732 E-mail: sespharm@yuhs.ac
Received February 11, 2018; Revised May 7, 2018; Accepted May 16, 2018.
This is an Open Access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/4.0) which permits unrestricted noncommercial use, distribution, and reproduction in any medium, provided the original work is properly cited.
Abstract
Background: Presently, a multidisciplinary team of doctors, pharmacists, nurses, and dietitians provides patient education to impart information on chemotherapy. However, studies on multidisciplinary education satisfaction are inadequate. In this study, we aimed to contribute to the improvement of quality of multidisciplinary education counseling for patients with cancer by developing a satisfaction questionnaire and analyzing the satisfaction survey.
Methods: A questionnaire was developed by an expert group, and the responses were recorded using the 5-point Likert scale. After conducting a pre-test, factor analysis was performed to evaluate validity. The reliability of the questionnaire was measured by Cronbach’s alpha coefficient. A satisfaction survey was conducted by self-administration method.
Results: Based on the results of factor analysis, factors can be divided into two parts: “overall education” and “each team member’s education” (total 14 questions). The construct validity and reliability of the questionnaire are sufficiently high. Fifty-one patients took the survey between January 2, 2018 and January 20, 2018. Twenty-six (51%) patients responded that they were “very satisfied” and 22 (43.1%) patients responded that they were “satisfied”.
Conclusion: By developing a questionnaire on multidisciplinary education counseling for patients with cancer, it is possible to perform evaluation and research of cancer patient education. This study will contribute to the management and improvement of quality of multidisciplinary education.
Keywords : Cancer, education of patients, reliability and validity, multidisciplinary communication, satisfaction


June 2018, 28 (2)
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